Return & Refund Policy

Our return policy extends for a duration of 7 days, allowing you a Begin the return one week after collecting the item.

For a return to be eligible, your item must maintain its original condition—unworn or unused, with tags, and in its original packaging. Additionally, you will need to provide the receipt or proof of purchase.

To commence a return, reach out to us at info@void.com. Please take note that all returns should be dispatched to the following address: 412 North Main Street, Buffalo WY 82834, United States.

Upon acceptance of your return, we'll furnish you with a return shipping label and detailed instructions on where and how to dispatch your package. Returns not pre-approved through our contact email will not be accepted.

Feel free to contact us at info@void.com for any inquiries related to returns.

Damages and Issues

Kindly inspect your order upon receipt, and promptly notify us if you discover any defects, damages, or if an incorrect item has been received. This will allow us to promptly assess the issue and rectify it.

Exchanges

The most efficient method to ensure you receive the desired item is to return the existing item. Once the return is approved, proceed to make a separate purchase for the new item.

European Union 7-day Cooling Off Period

In addition to the above, if the merchandise is being shipped to the European Union, you have the right to cancel or return your order within 7 days, for any reason and without justification. As before, your item must meet the same conditions as outlined earlier, and you'll need the receipt or proof of purchase.

Refunds

Upon receipt and inspection of your return, we will notify you of the approval or disapproval of your refund. If approved, the refund will be automatically processed to your original payment method within 10 business days. Please be mindful that your bank or credit card company may take some time to process and post the refund.

If more than 15 business days have transpired since your return was approved, kindly contact us at info@void.com.

Any Questions?